Effective Date: August 28, 2025
Easy E-Commerce Delivery and Online Booking (“we,” “our,” or “us”) operates the platform available at myeasyhub.com and our mobile app. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including e-commerce, food, grocery, parcel, and delivery.
By using our app or website, you agree to this Privacy Policy.
We may collect:
Personal Information: Name, phone number, email, delivery address.
Order Details: Items ordered, delivery instructions, tracking history.
Device & Technical Data: IP address, browser type, cookies, and basic analytics.
Location Data: If you allow, we may use location information to support delivery and tracking features.
Communications: When you contact us via phone, email, or through the app.
We use collected information to:
Process and deliver orders.
Provide real-time tracking and delivery updates.
Communicate with you about your account or orders.
Improve our services and user experience.
Ensure platform security and prevent fraud.
We only share your data as necessary:
With delivery staff/partners to fulfill your orders.
With service providers (e.g., hosting, analytics) that help us run our platform.
With authorities, if required by law.
We do not sell or rent personal information to third parties.
We use cookies and similar technologies to:
Keep you logged in.
Remember preferences.
Collect analytics to improve our services.
You can manage cookies in your browser or device settings.
We use secure systems and limit access to protect your personal data from unauthorized access or misuse.
You have the right to:
Access the information we hold about you.
Request corrections or updates.
Request deletion of your account and personal data (except when required for legal reasons).
Opt out of marketing messages.
To exercise these rights, contact us at contact@myeasyhub.com.
We only keep your information as long as needed to provide services or meet legal requirements.
Our services are not directed at children under 13. We do not knowingly collect information from minors.
We may update this Privacy Policy. Any changes will be posted here with a new effective date.
For privacy-related questions:
📧 Email: contact@myeasyhub.com
📞 Phone: 0953215858
📍 Call Center: 6352
📍 Address: Dire Dawa, Ethiopia
